Gartner Research

Supply Chain Innovation: Measuring the Effectiveness of Your Innovation Efforts

Published: 19 July 2018

ID: G00350732

Analyst(s): Virginia Howard


Measuring innovation is a thorny, perennial issue — but necessary. By measuring innovation on three levels — culture, process and outcomes — supply chain leaders gain insights into the impact of their efforts, and whether resources are wisely applied.

Table Of Contents
  • Key Challenges



  • Step 1: Check the Alignment of Innovation to Strategy
  • Step 2: Define Innovation Metrics
  • Step 3: Measure and Use Results to Achieve Goals
    • Assess the Culture — How Innovation-Friendly Is Your Supply Chain?
    • Assess the Innovation Process — What Happens to a New Idea?
    • Measure Innovation Outcomes — The Final Payoff
  • Conclusion

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