Gartner Research

Critical Capabilities for Data Center Outsourcing and Hybrid Infrastructure Managed Services, North America

Published: 23 July 2018

ID: G00351105

Analyst(s): Mark Ray, William Maurer, Stephanie Stoudt-Hansen , David Ackerman


Gartner positions 18 North American providers on capabilities such as legacy and ERP operations and cloud and DC migrations, by analyzing the large, dynamic DCO/HIMS market. Sourcing, procurement and vendor management leaders should use this research to evaluate providers' specific capabilities.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Atos
    • Capgemini
    • CenturyLink
    • Cognizant
    • DXC Technology
    • Ensono
    • Fujitsu
    • HCL Technologies
    • IBM
    • Infosys
    • NTT DATA
    • Sungard AS
    • Tata Consultancy Services
    • T-Systems
    • Unisys
    • Wipro
    • Zensar
  • Context
  • Product/Service Class Definition
    • Definitions
    • Geographies
  • Critical Capabilities Definition
    • Mainframe Services
    • ERP Hosting
    • Private Cloud Services/IUS
    • Hybrid Infrastructure MS (HIMS)
    • DC Transformation/Cloud Migration
  • Use Cases
    • Legacy DCO Deal
    • ERP-Led Deal
    • Cloud DC Transformation
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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