Gartner Research

Hype Cycle for I&O Automation, 2018

Published: 23 July 2018

ID: G00338509

Analyst(s): Terrence Cosgrove


Infrastructure and operations automation technologies are evolving quickly and are at different levels of maturity. I&O leaders should use this Hype Cycle to guide their investment decisions regarding these technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • On the Rise
    • ML-Augmented DCs
    • Site Reliability Engineering (SRE)
    • IT Service Orchestration
    • Artificial Intelligence for IT Operations (AIOps) Platforms
    • Management Software-Defined Storage
    • Heuristic Automation
    • Immutable Infrastructure
    • Composable Infrastructure
    • DevOps Toolchain
  • At the Peak
    • Application Release Orchestration
    • Continuous Delivery
    • DevOps Toolchain Orchestration
    • Intelligent Automation for Infrastructure Managed Services
    • Container Management
    • Intent-Based Networking
  • Sliding Into the Trough
    • Continuous Configuration Automation
    • DevOps
    • Hybrid Cloud Computing
    • DevSecOps
    • Cloud Management Platforms
    • Cloud Migration
    • Network Configuration and Change Management Tools
  • Climbing the Slope
    • IT Process Automation Tools
    • ITIL
  • Entering the Plateau
    • Patch Management
    • IT Workload Automation
    • Server (Life Cycle) Automation
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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