Gartner Research

Hype Cycle for Managing Operational Technology, 2018

Published: 26 July 2018

ID: G00340274

Analyst(s): Simon Jacobson , Denise Rueb , Kristian Steenstrup


The blurring of physical and virtual boundaries provides opportunities for asset-intensive organizations to become integrated digital businesses. This has heightened the awareness of risk and benefits for CIOs in those industries of aligning, integrating and managing operational technology.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • ITAM Governance for OT
    • Time-Sensitive Networking
    • IoT-Enabled Product as a Service
    • Cyber Physical Systems
  • At the Peak
    • Smart Robots
    • Remote Operations
    • Digital Twin
    • OT Professional Services
    • IoT Services
    • IT/OT Skilled Workforce
    • IoT Platform
    • Machine Learning
    • Event Stream Processing
    • Embedded Software and Systems Security
  • Sliding Into the Trough
    • A Digital Business
    • Internet of Things
    • Integrated 3D Asset Visualization
    • Open SCADA
    • Commercial UAVs (Drones)
    • IT/OT Integration
    • Intelligent Building Automation Systems
    • IT/OT Alignment
    • Industrial Operational Intelligence
    • Operational Technology Security
    • Asset Performance Management
    • IT/OT Communications
    • Managed Machine-to-Machine Services
  • Climbing the Slope
    • IoT Integration
    • Smart Lighting
    • System Engineering Software
    • Operational Technology Platform Convergence
  • Entering the Plateau
    • Enterprise Manufacturing Intelligence Applications
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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