Gartner Research

10 Critical Actions Water Utility CIOs Should Take to Move Digital Initiatives Forward

Published: 24 July 2018

ID: G00355733

Analyst(s): Nicole Foust , Ethan Cohen


Water utility CIOs are under constant budget and regulatory pressures to keep digital initiatives on track. This research provides insights and best practices to help them evaluate digital business opportunities by focusing on critical priorities to ensure that initiatives progress.

Table Of Contents
  • Key Challenges



  • Create a Five-Year Digital Business Roadmap
  • Identify Foundational Capabilities and Technologies Needed to Progress and Scale
  • Plan, Manage, Measure and Support Digital Innovation by Establishing a Center of Excellence

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