Gartner Research

Hype Cycle for Unified Workspaces, 2018

Published: 25 July 2018

ID: G00340208

Analyst(s): Federica Troni , Nathan Hill


Unified workspaces deliver secure and contextual applications and data to end users. The technologies in this Hype Cycle represent the future state of people-centric computing, increasingly augmented by machine learning, and are a vital foundation of the digital workplace.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Agile Endpoint Operations
    • Peer-to-Peer IT Support
    • Immersive Content and Workflow Creation Tools
    • Multiexperience Development Platform
    • Enterprise Wearable Device Management
    • Continuous Experience
    • Bring Your Own Thing
  • At the Peak
    • Workplace Analytics
    • Conversational User Interfaces
    • Bots
    • Progressive Web Apps
    • Digital Dexterity
    • Virtual Assistants
    • Mobile Threat Defense
    • Unified Workspaces
  • Sliding Into the Trough
    • Unified Endpoint Management
    • Workspace Aggregators
    • Mixed Reality
    • Virtual Desktop Infrastructure Monitoring
    • Desktop as a Service
    • Intelligent Apps
    • Citizen Developers
    • Cloud Application Virtualization
    • Server-Side Client Graphics
    • Image Layering
  • Climbing the Slope
    • Cloud Office
    • Content Collaboration Platforms
    • IDaaS
    • Apps
    • Enterprise Mobility Management Suites
    • BYOD
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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