Supply chain leaders in retail use the Retail Hierarchy of Supply Chain Metrics to define a comprehensive set of metrics used for managing trade-offs across the end-to-end supply chain. Here, we answer some of the most frequently asked questions posed by retailers about the hierarchy.
- Why Is Forecast Accuracy at the Top of the Hierarchy, and Does It Always Have to Be at the Top?
- How Do We Color It In?
- Do We Need Different Metrics for Different Business Units or Geographies?
- Do Different Types of Retailers Need a Different Hierarchy of Metrics?
- Where Is the Customer Reflected in the Hierarchy?
- What's in the Cost Detail at the Bottom of the Hierarchy, and How Does It Differ From SCM Cost at the Top?
- What's in Shopper Fulfillment Detail at the Bottom of the Hierarchy, and How Does It Differ From Shopper Fulfillment at the Top?
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