Gartner Research

Hype Cycle for CSP Digital Services Capabilities, 2018

Published: 25 July 2018

ID: G00340349

Analyst(s): Amresh Nandan

Summary

CSP growth significantly depends on offering digital services, which in turn requires capabilities beyond technologies. Technology business unit leaders can use this Hype Cycle for capabilities including technologies, techniques, processes and methodologies required as digital services enablers.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Virtual Network Function Marketplace
    • Enterprise Service Management Platform
    • Software-Defined Network Enabled Virtual Network Services
    • Intelligent Automation
    • Business Ecosystem Modeling
    • Network Slicing
    • Intellectual Property Management
    • Algorithmic Business
    • Customer Journey Analytics
  • At the Peak
    • Pervasive Integration
    • API-Based Digital Commerce
    • Business Transformation Office
    • Design Thinking
    • Digital Business Technology Platform
    • OT Professional Services
    • Platform Business Models
    • Bimodal IT Operations
    • IT/OT Skilled Workforce
    • Minimum Viable Product for Enterprise
    • Digital Business Consulting Services
  • Sliding Into the Trough
    • Enterprise Information Management Programs
    • Services Co-Creation
    • Enterprise-Class Agile Development
    • Data Lakes
    • EU General Data Protection Regulation
    • Data and Analytics Services for Enterprises
    • DevOps
    • Managed Machine-to-Machine Services
  • Climbing the Slope
    • IoT Integration
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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