Gartner Research

Use Banking Industry Scenarios to Generate New Value in the Digital Platform Age

Published: 25 July 2018

ID: G00357406

Analyst(s): Alistair Newton , Jason Malo , Vittorio D'Orazio , Christophe Uzureau , Ali Merji , Peter Delano , Joanne Pollitt , Darrin Courtney , Don Free , Nicole Sturgill , Fabio Chesini , Pete Redshaw , Stessa Cohen


Banking and investment services CIOs agree with the business: The industry's status quo is unsustainable. But they disagree on what value to create in the future and how to do it. Gartner's four scenarios will help CIOs prepare for financial services operating and business models through 2030.

Table Of Contents


  • Purpose of the Banking Industry Scenario Series
  • Internal Factors and External Drivers
  • The Focal Issue
  • The Axes Used
    • Autonomous Adaptability
    • Ecosystem Model

Research Highlights

  • Scenarios for the Transformation of the BIS Industry
    • Scenario A: The Integrationist
    • Scenario B: The Platformist
    • Scenario C: The Industrialist
    • Scenario D: The Individualist
  • How to Use These Scenarios
    • Suggested Next Steps

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