Gartner Research

Services Sourcing, Procurement and Vendor Management Primer for 2018

Published: 26 July 2018

ID: G00364158

Analyst(s): David Groombridge , Gilbert van der Heiden


Organizations continue to drive operational cost optimization while pursuing digital business growth and differentiation. To keep up with ever-increasing demand, sourcing, procurement and vendor management leaders must embed efficiencies into their strategies for transformational business benefits.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How do we develop, deploy and optimize strategies for sourcing IT services?
    • How do we evaluate, select and contract with IT service vendors?
    • How do we implement the delivery of new services and manage vendors?
    • How do we optimize the IT services retained by our organization?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.