Gartner Research

Report Highlight for Market Trends: Customer Experience Is the Key to Growth in Digital Commerce

Published: 30 July 2018

ID: G00370098

Analyst(s): Yanna Dharmasthira

Summary

Customer experience is the key to success with digital commerce. Technology product managers should incorporate end-user drivers, challenges and key technology initiatives to succeed in the growing digital commerce platform market, forecast to reach 15% CAGR over the next five years.

Table Of Contents

Objective

Report Highlight

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