Gartner Research

Leading the Automation Transformation (Standard Insurance)

Published: 20 July 2018

ID: G00370326

Analyst(s): Infrastructure and Operations Research Team

Summary

Infrastructure leaders find difficulty accelerating agility due to challenges in obtaining talent, adopting methodologies and fostering the right mindset. Learn how The Standard assembled an automation team, embedded expertise within service lines and used agile practices to quickly deliver value.

Table Of Contents

Overview

Solution Highlights

Challenge

A Phased Path to Automation Maturity

Automation Principles Focused on People

Collective Coverage of Skills and Perspectives

Customer Needs Captured as User Stories for Prioritization

Minimum Viable Automation

Decision Frameworks for Flexible Toolchains

Maintenance of Automation Momentum

Results

Recommendations

About This Research

Presentation Deck

Recommended by the Authors

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client