Gartner Research

The Zero-Touch UI Is Coming: Is Your Product Development Ready?

Published: 30 July 2018

ID: G00368192

Analyst(s): Roberta Cozza , Carrie Cowan


As customer experiences go to a personal universe of sensor and cloud-based devices less reliant on touch input, technology product managers must act now in order to prepare for a near-future market where natural, "zero-touch" interfaces will be pervasive.

Table Of Contents


  • Impacts and Recommendations
    • Preparing for Tech That Learns How to Interact With Us, Not the Other Way Around
    • Shift From Single-Device UI to a Multimodal UX

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