Gartner Research

Market Share: Enterprise Application Software as a Service, Worldwide, 2017

Published: 31 July 2018

ID: G00355308

Analyst(s): Balaji Abbabatulla , Chris Pang , Robert Anderson , Neha Gupta , Jim Hare , Nigel Montgomery , Alys Woodward , Julian Poulter , John Kostoulas , Hai Swinehart , Craig Roth , Yanna Dharmasthira


SaaS is driving transformation in the application market, growing 26.3% globally in U.S. dollars in 2017, decreasing slightly against rising revenue. While CRM remains the largest market for SaaS, Office Suites and ERP for the first time each contributed more than $10 billion in revenue.

Table Of Contents


Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.