Gartner Research

Market Share: Enterprise Application Software as a Service, Worldwide, 2017

Published: 31 July 2018

ID: G00355308

Analyst(s): Balaji Abbabatulla , Chris Pang , Robert Anderson , Neha Gupta , Jim Hare , Nigel Montgomery , Alys Woodward , Julian Poulter , John Kostoulas , Hai Swinehart , Craig Roth , Yanna Dharmasthira

Summary

SaaS is driving transformation in the application market, growing 26.3% globally in U.S. dollars in 2017, decreasing slightly against rising revenue. While CRM remains the largest market for SaaS, Office Suites and ERP for the first time each contributed more than $10 billion in revenue.

Table Of Contents

Overview

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