Gartner Research

Digital Disruptors 2018: Leading the Path — A View Into Disruptive Categories and Companies

Published: 01 August 2018

ID: G00362705

Analyst(s): Daryl Plummer , David Yockelson, David Smith


Organizations hear about many innovation and disruption challenges, but most have no plan to disrupt. We list several categories and companies in each that have disruptive impact — often via customer experience. From these, CIOs can learn approaches to exploit innovation and willful disruption.

Table Of Contents


  • Disruption Categories
  • Category — Trust
    • Disruption — Blockchain
    • Disruption — Counterfeit Reality
  • Category — The Sharing Economy
    • Disruption — Ridesharing
  • Category — Video
  • Category — Financial Services Models
  • Category — Digital Workplace
    • Disruption — Physical Workspaces
  • Category — Autonomous Machines
  • Category — Industrial Innovation
    • Disruption — Automotive
    • Disruption — Heavy Equipment
  • Category — Subscription Business Models
    • Disruption — CPG and FMCG/Retail Value Chain

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