Gartner Research

Hype Cycle for Utility Industry IT, 2018

Published: 31 July 2018

ID: G00357035

Analyst(s): Zarko Sumic

Summary

This Hype Cycle contains utility technologies critical for delivering reliable, affordable and ubiquitous commodity services. It provides electric, gas and water utility CIOs with the insights needed when considering technologies for commodity, asset, revenue and customer life cycle processes.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Artificial General Intelligence
    • Energy-Sharing Platform
    • Blockchain in Utilities
    • Transactive Energy
    • Augmented Reality/Virtual Reality (AR/VR) in Utilities
  • At the Peak
    • Distributed Energy Resource Management System
    • Digital Business Technology Platform
    • Digital Twin
    • Edge Computing
    • Energy Efficiency Gamification
    • Virtual Assistants in Utilities
    • Drones (Commercial UAVs) in Utilities
    • Geospatial Platform
    • Machine Learning
    • Bimodal IT
    • Mobile Customer Interaction Channel
    • Lidar
  • Sliding Into the Trough
    • Internet of Things in Utilities
    • API Economy
    • Big Data
    • Meter Data Analytics
    • Consumption Analytics
    • Emissions Position Management
    • Social CRM
    • Advanced Distribution Management Systems
    • Industrial Operational Intelligence
    • Cloud in Utilities
    • Demand-Response Management Systems
    • Transmission Outage Management
    • Asset Performance Management
  • Climbing the Slope
    • Asset Investment Planning
    • CIM Integration Standards
    • Field Service Workforce Optimization
    • Wholesale Market Operations
    • Business Process Outsourcing
    • Meter Data Management
    • Load Forecasting
    • Outage Management Systems
  • Entering the Plateau
    • Distribution Design Tools
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.