Gartner Research

A 9-Point Labor Rate Card Checklist for Successful Services Contracts

Published: 06 August 2018

ID: G00366445

Analyst(s): Fabio Di Capua, Neil Barton, Gilbert van der Heiden


Labor rate cards should always be negotiated before a services contract is signed. Sourcing, procurement and vendor management leaders should include labor rate cards in RFPs and contracts. Use this checklist to ensure there is sufficient detail to benchmark the rates against market prices.

Table Of Contents
  • Key Challenges



  • Get a Rate Card From the Start
  • Structure the Rate Card for Easy Comparison
  • Rates for Landed Workers
  • Use the Checklist to Define the Details
    • Working Hours and Overtime
    • Travel Time and Expenses
    • Inflation
    • Foreign Exchange Rates
    • Benchmarking
    • Productivity Improvements
    • Office Accommodation and Equipment
    • Discounts
    • Personnel Changes

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