Gartner Research

Evolving for Digital Business: 6 Key Roles for Today’s PMO

Published: 03 August 2018

ID: G00703868

Analyst(s): PMO Research Team

Summary

To support digital business transformation, progressive PMO leaders are moving beyond traditional project-centric governance, reporting and delivery, and focusing instead on playing a set of six carefully tailored roles critical for digital business.

Table Of Contents

The 4 Shifts of Digital Business Affecting the PMO

1) Shifting From Projects to Products

2) Shifting From Traditional to Flexible Funding Processes

3) Shifting From Traditional to Agile/Hybrid Portfolios

4) Shifting From High Visibility Into Fewer Portfolios to Less Visibility Into More Portfolios

6 PMO Roles for Digital Business

Effects on the PMO’s Traditional Mandate

Six New PMO Roles

“Wearing Hats”; Not a New, Fixed Identity

The 6 Roles in More Detail

1) Investment Steward

2) Orchestrator

3) Promoter

4) Talent Enabler

5) Program Driver

6) Service Provider

Conclusion

Recommended by the Authors

About This Research

Presentation Deck

Endnotes

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