Gartner Research

Hype Cycle for Human Capital Management Technology, 2018

Published: 07 August 2018

ID: G00338713

Analyst(s): Sam Grinter


This Hype Cycle informs application leaders that are transforming human capital management about the latest technological innovations in the market. It will help them to prioritize investment by providing insight into the maturity of key applications and technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Internal Talent Marketplace
    • Virtual Reality/Augmented Reality Applications in Corporate Learning
    • Learning Productivity (Experience) Platforms
    • Virtual Assistants in HCM
    • Virtual Assistants in Recruiting
    • AI in Talent Acquisition
    • D&I in HCM
    • Worker Engagement Platforms
    • Consumer HR Apps
    • Neuroscience/AI-Driven Assessments
    • Voice of the Employee
    • PaaS (Platform as a Service) in HCM
    • Freelancer Management Systems
    • WFM 2.0
    • Continuous Employee Performance Feedback
  • At the Peak
    • Mid- and Back-Office WFO
    • Unified Multicountry Payroll
    • Consumer Wellness at Work
    • Machine Learning in HCM
    • Employee Recognition and Reward Systems
    • Workforce Planning and Modeling
  • Sliding Into the Trough
    • Digital HR Document Management
    • Integrated HR Service Delivery Tools
    • Video Recruiting
    • Workforce Analytics
    • Candidate Relationship Management and Recruitment Marketing
    • Compensation Allocation for Line Managers
    • Onboarding
  • Climbing the Slope
    • Talent Management Suites
  • Entering the Plateau
    • Cloud HCM Suites
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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