Gartner Research

Gartner Invest Analyst Insight: Where Are the Investment Opportunities in CRM Sales?

Published: 08 August 2018

ID: G00371815

Analyst(s): Adam Woodyer


At almost $50 billion in 2018, CRM is both the largest and fastest-growing software market that Gartner forecasts. We estimate a 13.5% five-year CAGR through 2022. Despite the size of the market and concentration of CRM platform vendors, there remain many investment opportunities in CRM for sales.

Table Of Contents

Company Impact

Essential Insight

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