Gartner Research

Top SRE Practices Needed by Teams Scaling DevOps

Published: 15 August 2018

ID: G00358184

Analyst(s): Mark Jaggers, George Spafford, Christopher Little


Google developed Site Reliability Engineering (SRE) to scale its services, pioneering practices that DevOps teams can leverage when scaling their own efforts. This research reveals the top SRE practices that I&O leaders can adopt to enable DevOps teams to scale their services.

Table Of Contents
  • Key Challenges



  • Eliminate Toil Through Automation
  • Set Service-Level Indicators and Objectives
  • Perform Blameless Root Cause Analyses
  • Create an SRE Community of Practice

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