Gartner Research

Toolkit: Outsourcing Contract Article 10 — Disentanglement

Published: 16 August 2018

ID: G00351328

Analyst(s): Allan Wilkins , Stephanie Stoudt-Hansen , Gunjan Gupta


Most organizations do not plan for an orderly disentanglement of knowledge, assets, licenses and personnel when outsourcing deals terminate. Sourcing, procurement and vendor management leaders can use this Toolkit to create a best-practice “disentanglement article” within a master service agreement.

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