Gartner Research

Comparison of Amazon, Google, IBM and Microsoft AI Cloud Services: 2018 Update

Published: 13 August 2018

ID: G00362289

Analyst(s): Soyeb Barot


Machine learning and artificial intelligence services are rapidly maturing due to an explosion of applicable business use cases. This research provides technical professionals with an overview of features, integration and deployment capabilities from major cloud service providers.

Table Of Contents


  • AI Disciplines
  • Machine Learning Services
  • Language Processing Services
  • Computer Vision Services


  • Machine Learning Cloud Services
    • Selection Criteria for Machine Learning Cloud Services
    • Standardization of Capabilities With Machine Learning Services
  • Language Processing
    • Conversational Platforms
    • Translation
    • Text Summarization
    • Other Services: Speaker Recognition Services
  • Computer Vision
    • Label Extraction
    • Facial Processing (Detection and Recognition)
    • Streaming Video Analysis
    • Other Computer Vision Services
  • Summary of AI Services


  • Selecting the MLaaS Platform
  • Leveraging Pretrained NLP API Services
  • Customizing Computer Vision Models
  • Evaluating the Role of CSPs

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