Gartner Research

Structuring the Business Relationship Manager Role

Published: 28 March 2016

ID: G00373005

Analyst(s): CIO Research Team

Summary

In this research, we answer the question "How should I structure my BRMs, and how should I divide up responsibilities between BRMs and other roles in IT?" Business Relationship Managers (BRMs) should be aligned to or matrixed into a business unit or corporate function.

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