Gartner Research

Market Share Analysis: Content Services, Worldwide, 2017

Published: 14 August 2018

ID: G00353615

Analyst(s): Bindi Bhullar , Neha Gupta , Craig Roth

Summary

Content services growth accelerated to 15.7% in 2017 to $9.7 billion, driven by content collaboration platforms and SaaS. Technology product managers should plan portfolios to reflect increased digitalization of content-related processes and strong opportunities in CCPs.

Table Of Contents

Market Share Data

Overall Market Segment Performance Analysis

  • Cloud Is the Driver of Growth in Content Services
  • CSP and CCP Are Increasingly Overlapping
  • Bundling With Other Products or Services Increases Revenue

Top Vendors Analyzed

  • Box
  • Citrix
  • Dropbox
  • Google
  • Hyland
  • IBM
  • Lexmark
  • Microsoft
  • OpenText
  • Oracle

Other Notable Vendors

  • Alfresco
  • Laserfiche

Mergers and Acquisitions

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