Gartner Research

Magic Quadrant for IT Services for Communications Service Providers, Worldwide

Published: 16 August 2018

ID: G00338667

Analyst(s): Amresh Nandan , Jouni Forsman , Norbert Scholz

Summary

This Magic Quadrant helps communications service providers identify and evaluate suppliers to meet their IT services needs that include both digital business transformation and traditional telecom IT.

Table Of Contents

Market Definition/Description

Magic Quadrant

  • Vendor Strengths and Cautions
    • Accenture
    • Amdocs
    • Capgemini
    • Cognizant
    • HCL Technologies
    • Huawei
    • IBM
    • Infosys
    • TCS
    • Tech Mahindra
    • Virtusa
    • Wipro
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
    • Product or Service
    • Sales Execution/Pricing
    • Market Responsiveness and Track Record
    • Marketing Execution
  • Completeness of Vision
    • Market Understanding
    • Offering Strategy
    • Business Model
    • Vertical/Industry Strategy
    • Innovation
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players

Context

Market Overview

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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