Gartner Research

Don’t Believe the Control Tower Hype — Buyer Beware

Published: 17 August 2018

ID: G00366213

Analyst(s): Alex Pradhan, Tim Payne, Christian Titze


Although the term “control tower” is widely used, it is confusing and often misinterpreted. This research helps supply chain leaders understand what a control tower is, the limitations of control towers often not addressed by vendors and how the concept is likely to evolve.

Table Of Contents

What You Need to Know


  • Control Tower in the Context of Supply Chain Maturity
  • Reinvention of Control Towers in the Market

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