Gartner Research

Critical Capabilities for Warehouse Management Systems

Published: 23 August 2018

ID: G00350564

Analyst(s): Simon Tunstall , C. Klappich


Although WMS is a mature market, offerings differ across use cases and in usability, adaptability, analytics, implementation support, supporting technologies, depth and breadth of core, and extended functionality. Supply chain leaders must balance current and future needs in this market.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • HighJump (Warehouse Advantage)
    • HighJump (Warehouse Edge)
    • Infor
    • JDA
    • Made4net
    • Manhattan Associates (SCALE)
    • Manhattan Associates (WMOS)
    • Microlistics
    • Oracle
    • Reply
    • SAP
    • Softeon
    • Synergy Logistics
    • TECSYS
    • Vinculum
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Core WMS
    • Extended WMS
    • Usability
    • Analytics/BI
    • Implementation Tools
    • Adaptability
    • Supporting Technologies
    • Material Handling Integration
    • Simplicity
  • Use Cases
    • Level 1 Warehouse Operation
    • Level 2/3 Warehouse Operations
    • Level 4 Warehouse Operation
    • Level 5 Warehouse Operation
  • Vendors Added and Dropped
    • Added
    • Dropped
    • Other Vendors to Consider

Inclusion Criteria

  • Critical Capabilities Rating

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