Gartner Research

China Summary Translation: 'Top 10 Strategic Technology Trends for 2018: Conversational Platforms'

Published: 24 August 2018

ID: G00367782

Analyst(s): Brian Burke , Amy Teng

Summary

Conversational platforms offer a fluid and natural interface, and will change how people use technology. Visionary enterprise architecture and technology innovation leaders are using conversational platforms to deliver strategic customer and employee innovations.

Table Of Contents

主要观点

建议

Top 10 Strategic Technology Trends for 2018: Conversational Platforms

  • Key Findings
  • Recommendations

Analysis

  • Why Conversational Platforms Is a Top 10 Trend
    • Where Conversational Platforms Fits in the Top 10
  • Conversational Platforms Enable Users to Interact With Technology
  • Conversational Platforms Make Mundane Tasks Easy
  • Actions
  • Appendix: The Other Top Strategic Technology Trends for 2018

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