Gartner Research

Survey Analysis: Respondents Rank 10 Digital Technology Categories on Maximum Business Impact

Published: 24 August 2018

ID: G00356423

Analyst(s): Samantha Searle, Bruce Robertson, Janelle Hill


We surveyed early-adopter organizations to understand their approach to innovation using emerging technology and their expectations for business impact. CIOs can use the findings to advance their practices and identify usage scenarios for the top emerging digital technology categories of 2016/2017.

Table Of Contents

Survey Objective

Data Insights

  • Finding: Advanced Analytics, the Internet of Things, Process-Centric Technologies and Machine learning Technologies Have the Greatest Overall Business Impact
  • Finding: Actual Results Came Close or Exceeded Expectations for Business Value
  • Finding: Innovators Explore Usage Scenarios Beyond the Obvious for the Technology and Their Industry
  • Deeper Analysis of Top-Ranked Technology Categories
    • Advanced Analytics
    • The IoT
    • Machine Learning Combined With Process-Centric Technologies
  • Conclusion
  • Methodology
  • Definitions
    • Additional Research Contribution

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