Gartner Research

Digital Business Transformation: A Healthcare Providers’ Perspective

Published: 24 August 2018

ID: G00351036

Analyst(s): Mark E. Gilbert


Healthcare providers have strong digital business ambitions but must overcome a large capabilities gap. Gartner’s 2018 Digital Business Survey reveals opportunities where healthcare provider CIOs can accelerate their transformation.

Table Of Contents

Survey Objective

Data Insights

  • Sometimes Contradictory Digital Business Ambitions Create Confusion
  • The Gap Between Goals and the Ability to Execute Threatens Digital Business Success
  • Applying the Best Practices of Digital Business and IT Platforms
  • Adopt Digital Business Best Practices to Improve Performance
    • HDOs Can Become More Sophisticated About Business Models
    • Workforce Skills Gaps Weaken HDOs’ Ability to Digitally Optimize or Transform
    • Improve Digital Dexterity to Boost Workforce Skills
  • Methodology

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.