Gartner Research

Digital Business Transformation: A Healthcare Providers’ Perspective

Published: 24 August 2018

ID: G00351036

Analyst(s): Mark E. Gilbert

Summary

Healthcare providers have strong digital business ambitions but must overcome a large capabilities gap. Gartner’s 2018 Digital Business Survey reveals opportunities where healthcare provider CIOs can accelerate their transformation.

Table Of Contents

Survey Objective

Data Insights

  • Sometimes Contradictory Digital Business Ambitions Create Confusion
  • The Gap Between Goals and the Ability to Execute Threatens Digital Business Success
  • Applying the Best Practices of Digital Business and IT Platforms
  • Adopt Digital Business Best Practices to Improve Performance
    • HDOs Can Become More Sophisticated About Business Models
    • Workforce Skills Gaps Weaken HDOs’ Ability to Digitally Optimize or Transform
    • Improve Digital Dexterity to Boost Workforce Skills
  • Methodology

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