Gartner Research

Forecast Overview: Managed Services and Cloud Infrastructure Services, Worldwide, 2018 Update

Published: 27 August 2018

ID: G00338527

Analyst(s): Rene Buest , David Ackerman , Fred Ng , Arup Roy , Dean Blackmore , Daniel Barros , Colleen Graham , Helen Huntley

Summary

Intelligent automation and cloud are dramatically impacting the managed services market. Technology product managers must aggressively pursue these growth opportunities to maintain and grow market share.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

  • Key Findings Context: Managed Services and Cloud Infrastructure Services Market Drivers
    • Managed Services and Cloud Infrastructure Services Watchwords: Intelligent Automation and Ecosystem
  • Managed Services and Cloud Infrastructure Services Market Segments Status
    • Cloud Infrastructure Services
    • Application Managed Services
    • Infrastructure Managed Services

Foundational Assumptions

  • IT Services Historic Market Size and Segmentation
  • User IT Services Spending/Purchasing Trends
  • Service Provider Financial Performance and Guidance

Market Model or Methodology

  • Forecast Components
    • Managed Services and Cloud Infrastructure Services Segment Analysis
  • Influencing Factors
    • IT Services Historic Market Size and Segmentation
    • Service Provider Financial Performance and Guidance
    • User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budget Data
    • Economic, Political and Labor Data/Conditions/Policies
    • Managed Services and Cloud Infrastructure Services Contract Signings, Patterns and Life Span
    • Evolving Managed Services and Cloud Infrastructure Services Business/Delivery Models
    • Buyer Demand for Efficiency/Cost, Enhancement and Transformation
  • Connections
    • Economic, Political and Labor Data/Conditions/Policies > Service Provider Financial Performance and Guidance
    • Economic, Political and Labor Data/Conditions/Policies > CIO and CFO IT Budget Data > User IT Services Spending/Purchasing Trends
    • CIO and CFO IT Budget Data > Managed Services and Cloud Infrastructure Services Contract Signings, Patterns and Life Span > User IT Services Spending/Purchasing Trends
    • Economic, Political and Labor Data/Conditions/Policies > Buyer Demand for Efficiency/Cost, Enhancement and Transformation > Evolving Managed Services and Cloud Infrastructure Services Business/Delivery Models

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