Published: 24 August 2018
Analyst(s): CIO Research Team
Many organizations today need a different kind of employee: a digitally dexterous employee. CIOs should help their organizations overcome the digital dexterity deficit by making digital dexterity a C-suite priority and equipping their leadership teams to collectively build a digitally dexterous workforce.
An Empirical Analysis of Digital Dexterity
Solution 1: Set the Tone for Digital Business Transformation
Solution 2: Model Digitally Dexterous Behaviors
Let Go of Legacy Behaviors
Model Digitally Dexterous Attitudes Toward Risk and Failure
Redefine Leaders’ Role in Decision-Making
Solution 3: Embed Digital Dexterity in Operations
Refocus Performance Metrics on Digital Business Outcomes
Craft Experience-based Career Paths for Employees
Focus Personal Incentives on Working Digitally
Adapt Funding Models to Support Experimentation
Foster, Don’t Fight, Business-Led IT
Adapt Sourcing Policies
Recommended by the Authors
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