Gartner Research

Microsoft Office 365 Grows Records Management Maturity, but Falls Short for Regulated Industries

Published: 07 September 2018

ID: G00345795

Analyst(s): Joe Mariano, Michael Woodbridge, Gavin Tay


Office 365 takes a modern approach to records management with retention labels and policies, and a focus on in-place records management. However, application leaders should be aware that it provides no pathway from legacy records management services and may not meet their regulatory needs.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Office 365 Introduces Retention Policies and Labels Features Within the Security & Compliance Center
  • Disposition Methods/File Plan Management for Regulated Industries Are Lacking in Functionality and Control
    • AvePoint
    • RecordPoint
  • No Development of Legacy Records Management Features in Office 365

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