Gartner Research

CIOs, Here’s How to Act Like a Digital Business Leader

Published: 07 September 2018

ID: G00363635

Analyst(s): Christie Struckman , De'Onn Griffin

Summary

CIOs must think of themselves as digital business leaders. Digital business will not succeed unless the CIO can shape the organization. To do so, CIOs must lead in four ways: up, down, out and within.

Table Of Contents
  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help

Foreword

  • Acknowledgments

Executive Summary

  • CIOs Need to Lead in Four Directions
    • Resistance by Leadership
    • Workforce Development
    • Nontraditional Partners
    • Self-Knowledge

Up — Push Through Resistance by Leadership

  • Diagnose the Sources of Resistance by Leadership
  • Articulate How the Organization Needs to Change
  • Take Steps to Change the Culture

Down — Develop the Skills of the Current Workforce

  • Create a Learning Environment
  • Help the Workforce Access Opportunities to Develop
  • Review Professional Development Strategy and Financial Investment
  • Develop Managers to Become Effective Coaches
  • Empower Employees to Fulfill Their Career Goals

Out — Partner With Peers and Nontraditional Entities

  • Influence Yours Peers in the Business
  • Adopt Tools That Make You More Persuasive
    • Use All the Numbers — Except One
    • Become a Student of Your Prospect’s Business
    • Create Dossiers on Your Peers
    • Map Power Relations
    • Develop “Win Themes”
  • Successful CIOs Orchestrate Alliances to Achieve Business Outcomes
  • Orchestrate Alliances to Rebalance Against Opportunities
  • Measure and Evaluate Alliance Performance in Business Ecosystems

Within— Know Yourself and How You Tend to Work

  • Learn Your Cognitive Style
  • How Cognitive Styles Affect Teams
  • Improve Your Emotional Intelligence
  • Evaluate Your EQ to Become a Self-Aware and Credible Leader
  • Regulate Your Emotions to Become Effective at Leading People Through Change
  • Select EI Providers Based on How They Measure Emotional Intelligence
  • Check Your Mindset
  • Conclusion

Further Reading

  • Related Content
  • Gartner Executive Programs Reports
  • Core Research
  • Books

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