Gartner Research

The Impact of 5G on Monetization and Operationalization Infrastructures of CSPs

Published: 31 August 2018

ID: G00365138

Analyst(s): Martina Kurth


Changing dynamics of 5G-driven services and digital business models will pose challenges on CSPs’ operational, business, customer interaction and partner ecosystem management capabilities. CSP technology product managers need to overhaul these systems to capitalize on the event-based nature of 5G.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • OSS-Driven, Cloud-Based Life Cycle Orchestration Infrastructure Investments for Agile Digital Service Creation
    • Case Study: Vodafone Ocean Domain Orchestration
    • Case Study: TMF 5G Intelligent Service Operations Prototype
  • CSPs Require Agile 5G Monetization Infrastructures to Tap Into Evolving Digital Ecosystems
    • Case Study: Tier 1 Mobile CSP
  • Digital Customer Interactions Require a New Microservices-Driven Digital Customer-Facing System Environment
    • Case Study
  • Complexity of Digital Value Chains Drive Innovation, Helping CSPs to Tap Into New Digital Revenue Streams
    • Case Study

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