Gartner Research

Evaluation Criteria for Unified Endpoint Management Systems

Published: 05 September 2018

ID: G00354011

Analyst(s): Michael Disabato , Andrew Garver

Summary

Unified endpoint management systems replace EMM and CMT systems that manage the endpoints, content and applications making up an organization’s unified workspaces. This document prioritizes the features that technical professionals who manage unified workspaces need to consider.

Table Of Contents
  • What Is Unified Endpoint Management?
  • Use Cases
  • Baseline Criteria
  • iOS Management
    • Required
    • Preferred
    • Optional
  • Android Management
    • Required
    • Preferred
    • Optional
  • Windows 10 Management
    • Required
    • Preferred
    • Optional
  • macOS Management
    • Required
    • Preferred
    • Optional
  • Chrome OS Management
    • Required
    • Preferred
    • Optional
  • Wearables Management
    • Required
    • Preferred
    • Optional
  • Unattended Device Management
    • Required
    • Preferred
    • Optional
  • Mobile Application Management
    • Required
    • Preferred
    • Optional
  • Mobile Content Management
    • Required
    • Preferred
    • Optional
  • Identity Management
    • Required
    • Preferred
    • Optional
  • Data Containment
    • Required
    • Preferred
    • Optional
  • End-User Experience
    • Required
    • Preferred
    • Optional
  • Service Desk Experience
    • Required
    • Preferred
    • Optional
  • System Integration
    • Required
    • Preferred
    • Optional
  • Audit and Management Reporting
    • Required
    • Preferred
    • Optional
  • Vendor Licensing and Support
    • Required
    • Preferred
    • Optional

Using the Criteria Toolkit

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