Gartner Research

Ignition Guide to Creating a Change Management Plan for IT

Published: 01 March 2018

ID: G00373941

Analyst(s): CIO Research Team

Summary

While change is now a constant for IT organizations, many are discovering that their change management efforts are falling short. This guide will help CIOs improve the probability of change success by involving employees in co-creating the change management plan.

Table Of Contents

Overview

Steps

Step 1 of 5: Prepare for the Change Management Initiative

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls & Keys to Success

Step 2 of 5: Develop a Deep Understanding of the Change and Its Impact

Tasks

How to Set Up for Success

Step 3 of 5: Address Barriers to Change Adoption

Tasks

How to Set Up for Success

Step 4 of 5: Prepare the Change Management Plan

Tasks

How to Set Up for Success

Step 5 of 5: Monitor the Change Management Process

Review Your Performance

Keys to Continued Success

Recommended by the Authors

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client