Gartner Research

How to Invest in Intelligent Automation as a Data Center Outsourcing Provider

Published: 13 September 2018

ID: G00369012

Analyst(s): Rene Buest , Shane Hill, Arthur Villa , David Ackerman , Neil Barton


Intelligent automation is immediately imperative for success in data center outsourcing and will determine who the winners are in the future. Technology product managers must identify operational areas to apply IA to shape and thrive in the market disruptions to come.

Table Of Contents
  • Key Challenges



  • Drive Agility and Speed in Infrastructure Operations
    • Change Service Delivery Cost Structure
  • Optimize Ongoing Infrastructure Management Costs
  • Implement a Central Knowledge Core to Increase Intelligent Automation Rates Across the Infrastructure Stack

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