Gartner Research

Midmarket Context: ‘Magic Quadrant for Unified Communications’

Published: 18 September 2018

ID: G00369255

Analyst(s): Mike Fasciani , Steve Blood , Megan Fernandez , Rafael Benitez


Gartner helps infrastructure and operations leaders in midsize enterprises evaluate unified communications solutions in the context of broader communications and collaboration requirements, and existing MSE budget and IT staff resources.

Table Of Contents

Market Differentiators

Considerations for Technology and Service Selection

Notable Vendors

  • ALE
  • Avaya
  • Cisco
  • Microsoft
  • Mitel
  • Unify

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