Gartner Research

How to Organize IT to Support Office 365, G Suite and Other Digital Workplace Applications

Published: 26 September 2018

ID: G00368164

Analyst(s): Terrence Cosgrove

Summary

Digital workplace software-as-a-service applications, such as Office 365 and G Suite, will change the way that IT support teams organize. Infrastructure and operations leaders should look to combine their cloud office teams to support digital workplace initiatives.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Create a SaaS Digital Workspace Applications Product Team
    • Convergence of Support for Digital Workplace Applications and Mobile and Endpoint Technologies
  • Staff the Digital Workplace Applications Product Team With Technical and Nontechnical Roles

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.