Gartner Research

Physical, Virtual and Cloud Desktops: Is a Hybrid Approach Inevitable?

Published: 27 September 2018

ID: G00357601

Analyst(s): Michael Silver , Nathan Hill


Desktop as a service, also known as cloud-based desktops, further blurs the line between workspace delivery approaches. I&O leaders must determine when a hybrid approach is the best option.

Table Of Contents
  • Key Challenges



  • Determine Technology Fit
    • Identify Use Cases Where There Is Strong Technology Alignment
    • Consider Worker and Data Locations
  • Control Expenses by Comparing the TCO, Not Only Direct Costs
  • Adopt a Hybrid Workspace Strategy
    • Hybrid — Extend to Cloud
    • Hybrid — Extend to Data Center

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