Gartner Research

2019 Planning Guide for Infrastructure and Operations

Published: 05 October 2018

ID: G00361499

Analyst(s): Paul Delory , Richard Watson , Matthew Brisse , Tony Iams , Angelina Troy , Douglas Toombs , Alan Waite , Simon Richard , Gregg Siegfried , Nik Simpson , Marco Meinardi , Gregory Murray , Elias Khnaser , Jim Burton


Public cloud has increased the pace of business. I&O must automate across hybrid environments, accelerate application delivery, embrace cultural change and prepare for data-driven operations. This Planning Guide highlights the trends that will help technical professionals drive I&O agility in 2019.

Table Of Contents

Infrastructure and Operations Trends

  • Cloud-First Strategies Will Result in Pervasive Hybrid Environments
    • Planning Considerations
  • Infrastructure Automation and Orchestration Will Be Required to Achieve Agility Across Hybrid Environments
    • Planning Considerations
  • DevOps Will Become Key to Supporting Agile Development
    • Planning Considerations
  • Machine Learning and AI Will Establish Predictive and Proactive Operations
    • Planning Considerations

Setting Priorities

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