Gartner Research

Cool Vendors in CRM Sales Technologies

Published: 04 October 2018

ID: G00367622

Analyst(s): Melissa Hilbert , Adnan Zijadic , Ilona Hansen , Theodore Travis


Many sales teams want more support from application leaders to boost sales efficiency. Application leaders supporting sales teams must provide technology that fosters customer relationships, uncovers important contacts in real time, and offers automated collection and updating of customer data.

Table Of Contents


  • What You Need to Know
  • Crystal Project
  • Envoy
  • Where Are They Now?

Gartner Recommended Reading

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.