Gartner Research

Building an Adaptive Infrastructure Workforce

Published: 07 March 2018

ID: G00702744

Analyst(s): Infrastructure and Operations Research Team


Infrastructure leaders should consider 2018 an opportunity to change talent and organizational structures to serve as a foundation to accelerate digital maturity.

Table Of Contents

Key Findings


Five Recommendations to Adapt Your Workforce to Digital

1. Evaluate New Competencies Needed for a Digital Workforce

New Digital Foundations Require an Emerging Set of Competencies

2. Define and Communicate Specialist and Versatilist Career Paths

3. Update Infrastructure’s Employee Value Proposition for Retention and Recruiting

4. Recruit and Develop Talent with Automation and Cloud Capabilities for Emerging Roles

5. Address Barriers to Culture Change by First Focusing on Organizational Climate


Recommended by the Authors

About This Research

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.