Gartner Research

Microsoft Extends Support Policy, Improves Tools and Reinforces the Need for Windows Enterprise

Published: 17 October 2018

ID: G00373962

Analyst(s): Michael Silver , Stephen Kleynhans


Microsoft has changed Windows 10 support to provide welcome relief to infrastructure and operations leaders responsible for managing PCs; however, these improvements require Windows Enterprise. Paid Windows 7 extended support was also announced, but IT leaders should not delay Windows 10 migrations.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Extension of Support to 30 Months for the Annual xx09 Feature Updates Reduces Disruption and Increases Organizations’ Flexibility
  • Customers Requiring More Time to Complete Windows 7 Migrations Will Have a Formalized, Paid Program for Extending Security Fixes
  • Organizations That Want to Subscribe to Office 365’s Online Services Will Be Able to Run Office 2016 Through Most of 2023

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