Gartner Research

How to Operate and Evolve a SIEM Solution

Published: 05 November 2018

ID: G00366355

Analyst(s): Anton Chuvakin , Augusto Barros , Anna Belak


Managing and using a SIEM is difficult, and many projects are stuck in compliance or minimal value deployments. Most SIEM challenges come from the operations side, not broken tools. This guidance supports technical professionals focused on security working to operate, tune and utilize SIEM tools.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Prework
  • Operate
    • Run/Adapt/Watch Model for SIEM Operations
    • Watch
    • Adapt
  • The SIEM Operations Team
    • SIEM Personnel Questions
    • SIEM Team Interactions
    • Training the SIEM Team
  • Follow Up
    • Recover From SIEM Failure
    • Improve SIEM Maturity
    • Climbing the Maturity Ladder
    • Evolving From SIEM to Big Data
  • Related Guidance

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.