Gartner Research

Optimize Infrastructure for IT Product Lines (Nedbank)

Published: 04 September 2018

ID: G00702331

Analyst(s): Infrastructure and Operations Research Team


Nedbank reorganized its infrastructure function by how services are consumed. Infrastructure and operations leaders can use this case to align “wholesale” infrastructure products with “retail” IT/business product lines, establish an engagement mechanism and prepare for a “block-funding” model.

Table Of Contents


Solution Highlights



Principles for Infrastructure Transformation

Consumption-Based Product Definition

Full-Stack Infrastructure Product Teams

Infrastructure Product Team Matrix Model

Clear Product Connector Role Responsibilities

Table 1: Key Responsibilities of Product Connector Roles

Next Step: Block-Funding for Infrastructure Products



About This Research

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