Gartner Research

How AI Fintech Vendors Are Disrupting Financial Services

Published: 12 November 2018

ID: G00360462

Analyst(s): CK Lu


Financial technology vendors are harnessing AI technologies to extend financial services to people who are unbanked in emerging markets. CIOs at FSIs can explore key AI trends pointing to the future of digital finance by exploiting fintechs to grow access in underserved markets.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Fintech Vendors Are Exploiting AI to Serve Unbanked Users With the Ability to “Leapfrog” Slower-Moving, Traditional FSIs
  • Fintech Vendors Are Exploiting AI to Offer Either Opportunities to Help With Transformational Digital Strategies or Opportunities for IT Cost Optimization
  • Many AI Fintech Vendors Are Starting to Get Restrained by Regulations (Such as China Centralizing Mobile Payments), So They Are Flexible to Work With FSIs

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