Gartner Research

How AI Is Transforming the Videoconference Room Experience

Published: 12 November 2018

ID: G00373954

Analyst(s): Mike Fasciani , Bern Elliot


Artificial intelligence techniques are transforming the user experience in videoconference rooms. However, due to the hype surrounding AI, application leaders of digital workplace IT must carefully evaluate these innovations before making significant videoconference purchases.

Table Of Contents
  • Key Challenges



  • Automate the Meeting Start Process by Deploying Smart Devices or Intelligent Pairing
    • Smart Devices to Access Virtual Meeting Assistants
    • Intelligent Pairing With Proximity Detection
  • Enhance the Video Experience by Implementing Endpoints That Support Facial Recognition and Intelligent Video Framing
    • Facial Recognition for Logging Attendance or Identifying Speakers
    • Intelligent Video Framing of Meeting Participants to Provide Best Field of View
  • Improve the Audio Quality for Both In-Room and Remote Participants by Deploying Devices That Support Background Noise Cancellation and Spatial Audio
    • Background Noise Cancellation
    • Spatial Audio

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